Upper Windermere Residents

Private Leisure Centre

Hours: 9:00am - 9:00pm Daily

What's currently happening...

The Private Leisure Centre is open! Please review the rules in the tab below.

Ice bookings January 23rd-February 19th will be available this evening at 9pm. 
After the next AHS update we will send further rink updates. Again, if you see it is looking “booked” beyond February 19th not to worry, I have blocked them until after the next update. Again, no guests permitted outside of the UW community. Bring a photo ID confirming your address and have a fob with you at all times. All restrictions remain the same. Nothing has changed, just adding more available bookings. 


Snowman/Outdoor Holiday Decor contest! Send me a picture of your family snowman or your outdoor holiday decor/lighting to be entered in our community winter contest! Send pictures to kristen.upperwindermere@gmail.com

DOG DOO!!! They Poop, You Scoop! I am as great a dog lover as the greatest dog lover BUT…the dog doo, not so much! PLEASE PLEASE clean up after your pets! It is NOT hard to pick up your dog’s feces. Your fellow neighbors would like to take walks or let their children play without having to worry about a dog doo mess! There are many garbage cans along the path and one outside the leisure centre. Carry bags with you on your walks. Please take advantage of this and clean up! IT IS ALSO THE LAW! A fine for failing to clean up after your pet is $100! Pet feces can carry disease and is just plain gross! Take pride in your neighborhood and be considerate of your neighbors!


Based on the survey results 59% of residents prefer

bookings to 41% first come first serve. The “2 household” bookings is the most popular choice. We will be operating the rink on a booking basis, 2 households per booking (same as swim bookings). The rink will be shared. Each family may take a side of the rink. 

68% of residents voted NO guests to 32% of residents wanting guests. NO guests will be permitted during Covid-19. 
We will update our rink operations, policies and restrictions as needed with each AHS update. 

Booking Info:

The rink booking site is open! 


The booking is the same as the swim bookings and will operate the same. Please note: YOU MUST HAVE A PHOTO ID that matches that of the booking. YOU MUST have your fob. If you have an outdoor cohort of another UW family, they MUST have photo ID, a fob, and be on the booking. The staff cannot be made to make on the fly adjustments. The HOA has heightened security for the reason of individuals using the rink that shouldn’t. Your cooperation helps us ensure only UW residents are using the facility. Please be courteous and gracious with our staff.

IMPORTANT: PLEASE WEAR A MASK until you are on the ice. With close proximity for checking in, showing fob and ID, you must wear a mask when speaking to staff. Once inside the rink or player boxes you may remove your mask. Thanks for your understanding!

If you cannot keep your booking please cancel 2 hrs in advance. If you have trouble doing so on the booking site, email or text me. 

Please limit bookings to 1 household booking per week. Bookings are monitored and if you book more than 1 per week, your bookings will ALL be cancelled without further warning. You will then have to go back and rebook with what is remaining. ***Booking weeks are Sunday-Saturday.

The rink will be closed for temperatures -21 or colder. If the ice is too soft, usually above 0 the rink will close. I will do my best to notify you but please contact me if you are unsure. 

Please be sure to go over the rules again and ensure all members using the ice with you for your booking are aware of the rules. Failure to comply with the rules will result in your household fob being suspended. The HOA feels there have been enough warnings and many updates on what is expected for using the facility. If you are unsure, contact me BEFORE you decide to do something that you aren’t sure about. 

NO GUESTS at this time! ALL residents must bring photo ID over the age of 16 years old for all bookings and cohorts. ALL residents with their own booking or in a cohort MUST have a fob with them for their household. Failure to comply will result in loss of 1 month access to the leisure centre. Please be sure your household is aware.

We need YOUR help with keeping eyes on the facility. If you see someone that you know should not be there…ask them to leave. If you are not comfortable with that, please contact me. If you see someone jumping the fence, no questions…call the police. The HOA is cracking down on outside people using the centre that should not be. 

POSSIBLE EMPLOYMENT:COVID-19 has brought on many different situations in many households. At this present time we are looking for a mature individual 18 years or older to help us keep the unwanted guests out and maintain our facility. We have only a few hours to give, pay is minimum wage. If you are a stay at home parent, retired individual, you are working from home for the time being…or not working at all, this may be perfect for you. We need a UW resident that takes pride in this community and will look after it’s best interest and the interest of their fellow residents. If you are interested please contact me, I’d be happy to chat with you! Stay tuned for booking info at 9pm tonight!


-NO GUESTS!! COVID-19 POLICY! You are responsible for your booking. You MUST ensure only 10 skaters during your hour. You MUST also ensure your booking does not have any guests that do not live in UW. Failure to comply will result in a loss of 1 months access. If you require assistance please see a staff member or call the police. The HOA is taking trespassing very seriously! Staff will be wearing bright orange vests!  

-Children under 12 are not permitted at the centre, playground or on the rink without adult supervision 

-Please follow the rink schedule and rules at all times. Please be sure everyone in your household understands

-Please be courteous to staff and other residents at ALL times

-Please be sure you are reading and following the policies in place: NO GUESTS, SIGN IN, WEAR MASK INDOORS, NO SLAP SHOTS, ETC…(read policies).

-Under no circumstances should there ever be a “radar detector” for puck or skating speed. If you are found to bring this, you will lose your access to the centre. 

-We also understand there are many opinions on COVID-19 but out of respect for your community, the HOA and staff we ask that you comply with our guidelines otherwise you will lose access to the centre. 

-In order to be able to keep your rink operating and safely you MUST follow the policies put in place.

-ENJOY the rink!!!

THE MANDATORY FASE MASK BYLAW is in effect for the entire city of Edmonton indoor spaces, this INCLUDES the leisure centre.
While outdoors or swimming you do not have to wear a face mask. If you decide to go indoors for any reason you MUST wear a face mask. 
While this situation isn’t ideal for everyone it is what is being asked. We encourage all residents to respect the bylaw and other citizens and wear a mask. 
Please do not speak to residents if you are not wearing a mask. Please respect the 2 meter rule. For more info, use google as I am unable to upload any brochure regarding this for some reason.

During this time we ask that you sanitize upon entering the Private Leisure Centre as well as leaving the centre. Please read ALL the info below regarding the Private Leisure Centre and Covid-19.

We have a new fob system. If you have any issues with your fob, please contact the Facilities Manager, Kristen Ruptash @ 780-722-2965. You may be asked a few questions before receiving access to update our information.

Rules & FAQ's HOA Update Important Covid-19 Info Covid-19 FACTS Rink Rules Rink Schedule Rink bookings

Contact Us:

Facilities Manager
Kristen Ruptash, Facilties Manager
Association Fees
Charissa Shine, Core Management
Leisure Centre
Office, General information

© Upper Windermere Residents 2018